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    Avantly Features – Donation Request Management & Customer Recovery for Restaurants

    Avantly is built to solve two of the biggest headaches for restaurants and service-based businesses — managing community donation requests and recovering unhappy customers — all in one simple platform.

    01.

    Automated or on-demand gift voucher creation and distribution to accelerate visits and transactions.

    This powerful tool links vouchers and offer codes to individuals or organizations with end-to-end data tracking and history which provides analytical promotional marketing / sales management.

    02.

    Customize branding and personalization options create engaging customer experiences.

    Maintain brand standards and be creative with digital channels and the use of unique offer codes to drive optimal promotion response.

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    03.

    Instant offer code validation and redemption at Point of Sale.

    Redeem voucher codes and promotional offers upon payment manually or automated using POS terminal while collecting valuable data linked to customers.

    04.

    Comprehensive reporting and analytics on detailed promotion offers.

    Data collected at the individual customer level is aggregated and analyzed to provide insights, scrutiny on promotional expense visibility to return on investment.

    Donation Request Management

    Redirect every charity or sponsorship request to your branded online form.

    Save time by letting staff handle requests without interrupting you.

    Automate approval and rejection emails to maintain professionalism.

    Track approved donations for tax purposes.

    Use gift vouchers with expiry dates for full control and no ongoing liability.

    Manage your annual giving budget in one dashboard.

    Customer Recovery Software

    Issue digital gift vouchers instantly to resolve guest complaints.

    Set expiry dates to control costs.

    Track every voucher from issue to redemption.

    Win back customers before they post negative reviews.

    Maintain customer loyalty without sacrificing profitability.

    Benefits

    • Save hours every month.

    • Protect your reputation with both customers and your community.

    • Increase repeat visits through smart recovery offers.

    • Keep donation and recovery records organized for easy reporting.

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    Frequently asked questions:

    • Is Avantly just another Gift Card vendor?

      No, the Avantly promotion management platform is built to create, manage, and optimize the use of a company's business credit and incentives through the use of gift certificate vouchers and offer codes using direct marketing channels, automation and analytics.

    • How is Avantly different from a CRM or email provider?

      Avantly primarily focuses on managing and the orchestration of a company's promotional business expense to individual customers and organizations. While there is some overlap between ESPs and CRMs, Avantly can integrate and use your vendor of choice for these services.

    • Why not use the promotion and customer management features in my POS system?

      Avantly is a flexible platform that primarily focuses on tracking and promotional offer management for both individual customers as well as organizations. (i.e. like local business, charities, events, and teams)
      The automation capability and distribution features also set our application apart from POS systems.
      Lastly, Avantly is meant to work with and integrate with different applications and systems in your business to both share and receive data so that there is no redundant functionality in your technology stack.

    • What are the primary benefits of Avantly for my business?

      Avantly is a cost effective cloud-based platform that you can use to automate new or existing business workflows. (saving resource time) Your business will also leverage Avantly analytics to ensure you are properly targeting promotional gift vouchers / offers to customers with a return on investment (ROI) as well as increasing visits per customer.

    • What types of businesses do you work with?

      Avantly works with small, medium and large service based businesses that primarily cater to consumers. This includes, restaurants / hospitality, beauty / wellness, and luxury retail.

    • How do we get started using Avantly?

      Contact us by email at sales@avantly.ca or by using our contact form on this website and we will be happy to discuss the set-up and onboarding process.

    What clients said:

    “Most of our time used to be taken up by administrative work whereas now we can focus on building out programs to help our employees.
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    Mark Zellers
    Director of Human Resources.

    “I can create a custom proposal with dynamic pricing tables, and get approval from my boss all within 36 minutes and looks fantastic.
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    André Garcia
    Client Success Manager

    “This powerfull tool eliminates the need to leave Salesforce to get things done,
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    Matt Henderson
    Director of Sales Operations
    Trusted by well-known brands.

    Try Our Instant Online Donation ROI Calculator

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    Avantly is a digital platform that helps restaurants manage donation and customer recovery requests with ease. Unlike generic gift cards or CRM forms, Ripple issues secure e-gift vouchers with built-in tracking and reporting—enabling operators to prove the ROI of every act of generosity, instantly respond to customer concerns, and strengthen their local community relationships.

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